Terms and Policies
Terms & Policies for Professional Services
Welcome to Aventren. At Aventren we provide professional services for your businesses, and that includes but are not limited to Business Consulting, Digital Commerce Services, Technology Solutions and Managed Services. Our services are subject to the following terms and policies. If you come onboard or agree to take services from Aventren, you accept these conditions and hence please read them carefully. In addition, when you use any current or future services from Aventren whether or not included in the website www.aventren.com, you also will be subject to the guidelines and conditions applicable to such service or business. Any addition to the terms of service delivery can only be made through a statement of work shared at the time of service delivery confirmation.
When you visit Aventren.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Aventren.com or its content suppliers. The compilation of all content on this site is the exclusive property of Aventren.com.
Any violation, illegal or unauthorized usage of our trademarks, whether registered or under registration, will be liable for legal action.
Aventren.com grants you a limited permission to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it. This permission does not include any resale or commercial use of this site or its contents; any collection and use of service listings, insights or any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Aventren.com. You may not use any proprietary information (including images, text, page layout, or form) of Aventren.com and our affiliates without express written consent. You may not use any Meta tags or any other “hidden text” utilizing Aventren.com name or trademarks without the express written consent of Aventren.com. Any unauthorized use terminates the permission granted by Aventren.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Aventren.com so long as the link does not portray Aventren.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Aventren.com logo or other proprietary graphic or trademark as part of the link without express written permission.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Aventren.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Visitors may post comments on our industry insights and thought leaderships published in the site aventren.com; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Aventren.com reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant Aventren.com and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Aventren.com and its affiliates and sublicense the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Aventren.com or its affiliates for all claims resulting from content you supply. Aventren.com has the right but not the obligation to monitor and edit or remove any activity or content. Aventren.com takes no responsibility and assumes no liability for any content posted by you or any third party.
You agree to defend, indemnify and hold Aventren.com and its affiliates harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the site.
By visiting Aventren.com, you agree that the laws of India, under the jurisdiction of the Allahabad High Court, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Aventren.com or its affiliates.
Any dispute relating in any way to your visit to Aventren.com or service delivery by Aventren shall be submitted to confidential arbitration in Kanpur, India, except that, to the extent you have in any manner violated or threatened to violate Aventren intellectual property rights, Aventren may seek injunctive or other appropriate relief in any court in India or internationally, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing under the Indian Arbitration Act. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
Cancellation of Services
wMASS Subscribers can cancel the subscription anytime they wish to. Subscribers will have to login into their account and use a cancel the subscription option to stop the services. Cancellations done before the due date will ensure no further fee is charged to the customer’s account. Cancellations done after a fee charge is made as per billing cycle will not be liable for any refund.
Payments and cancellations to any of the business consulting, digital commerce services or managed services will follow the payment and service delivery terms agreed in the engagement letter or an statement of work letter signed before the start of such services.
If you have questions or concerns regarding this statement, you can email us at [email protected]
The Policy does not apply to the procedures and practices followed by entities that are not managed, owned or controlled by Aventren or to the people that are not engaged, employed or managed by Aventren.
Through this policy outline, we wish to make you feel at ease while using our website and services, and not hesitate while sharing important information with us. We like to make you aware that by using our websites you are agreeing to the collection of certain data. You may contact us with your questions or concerns about privacy on this website.
Aventren.com collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our website and other websites accessible from them.
Kindly, note that Aventren.com does not collect your Payment Card details (i.e. credit/debit card number, expiration date, CVV etc.). When you make a purchase using your card, you are automatically redirected to the acquiring bank payment gateway website, where all required transaction details are captured on the secured payment page, encrypted and are securely transmitted to your card issuer for obtaining an authorization decision. At no time during the purchase process or thereafter does Aventren.com have access to, or store, your complete card account information. We may collect additional information in connection with your participation in any promotions or contests offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and website use, which enables us to improve the service we provide.
We will collect only such information as is necessary and relevant to us to provide you with the services available on the website. While you use our website, we may have automatic access to (receive and collect) certain anonymous information in standard usage logs through our web server, obtained from cookies sent to your browser from web server cookies stored on your hard drive, including but not limited to:
• Computer-identification information.
• IP address, assigned to the computer which you use.
• The domain server through which you access our service.
• The type of computer you are using.
• The type of web browser you are using.
While you are transacting on our website personally identifiable information collected about you may include:
• First and last name.
• Email addresses.
• Contact details including phone numbers.
• PIN/ZIP code.
• Your opinion on services, technology products, features on our websites.
We may also collect the following information about:
• The pages you visit/access.
• The links you click on our website.
• The number of times you access the page.
You may terminate your account (only for wMASS subscribers) at any time by writing to us at [email protected], from the email ID you have used for creating your account login. We will disable access to your account within 2 working days of receiving your mail. However, your information may remain stored in archive on our servers even after the deletion or termination of your account.
We use this information for billing purposes and to services that we offer. We are the sole owners of your information collected by us at different points on our Website.
We may at certain times make chat rooms, forums, instant messenger and message boards and other services available to you.
Please understand that any information that is disclosed in these areas becomes public information.
We have no control over its use and you should exercise caution when disclosing your personal information to anyone. If you use a bulletin board or chat room on this website, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages.
We are not responsible for the personally identifiable information you choose to submit in these forums.
We use your contact information to send you
• Password reminder and registration confirmation..
• Event based communications such as service information, renewal notices, invites, reminders etc.
Note: We send subscribers of wMASS updates upon registration, monthly report publishing and payment reminders. We also send promotional emails to inform you about new insights, thought leadership and our industry moves etc.
• To contact you for your account / profile related matters or any other reason as may be necessary.
• To provide the services requested by you.
• To preserve social history as governed by existing law or policy.
We use anonymous traffic information to:
• Remember you in order to deliver better and more personalized service.
• Recognize your usage privileges to our website.- Administer and manage smooth functioning of our website by diagnosing problems.
• Track your session and activities so that we can understand better how people use our website.
We do not share or rent your information with third parties except our agents and alliance partners.
We use the services of our enabling partners such as outside business associates, and credit / debit card processing companies to process the payment of services delivered by Aventren team. These entities do not retain, store, share or use personally identifiable information for any other purposes.
We will share your information with our alliance partners who work with us or on our behalf to help provide you the services. An alliance partner is a company or an individual who owns and manages (wholly or part of) online content on their websites powered by Aventren.com.
• Required by special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure;
• We have your permission;
• To provide products or services you have requested
We reserve the right to disclose your personal identifiable and email address information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our websites. We share your information with advertisers on an aggregate basis only.
The security of your personal information and email address is important to us. When you enter sensitive information (such as credit / debit card number), the information is encrypted completely.
We follow generally accepted industry standards to protect the personal information and email address submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information and email address, we cannot guarantee its absolute security.
If you have any questions about security on our website, you can email us at: [email protected]
We reserve the right to change or update this policy at any time by placing a prominent notice on our website. Such changes shall be effective immediately upon posting to this website.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here. You can offer your views, suggestions, if any, by submitting the filled in feedback by writing at [email protected]